Long story short, it was my dad’s birthday earlier this month, and my sister and I decided to procure him a portable DVD player.
The reason for this is that dear old Dad flies to Melbourne to visit us about four times a year from Malaysia with zero in-flight entertainment because he takes the low-cost airline Air Asia.
Therefore, the DVD player would have to meet the following requirements:
a. Light (to comply with the restrictions of carry-on luggage);
b. Branded (so my dad believes it’s ‘good value’);
c. Long battery life (Nine-hour flight);
d. Extremely easy to use (this being a present for the man who demanded to know why I lied to him when I said I’d shut down the computer because the monitor light was still blinking); and
e. Reasonably-priced (no duh)
The result: There is NO such item for sale in Australia. Apparently portable DVD players are being phased out everywhere and the ‘good’ ones available on the market are VERY expensive and extremely inadequate.
For example, this Toshiba one, which has only 3 hours playback is the cheapest I could find at about A$340 including shipping;
while this Panasonic one, with an impressive claim of 13 hour playback (though I've read that it's only about 6 hours on normal settings) is $469 and out of stock everywhere I tried.
Infuriatingly, the only ‘place’ that still sells DVD players of the sort I was looking for is Amazon and experienced shoppers will know that Amazon does not deliver any items to Australia besides books. So I was at a bit of a wit’s end until I came across Price USA.
(Before this starts sounding like an advertisement, I am not being compensated whatsoever and will in fact only be informing the owners of Price USA AFTER having published this blog post.)
Price USA is a very clever service. Basically, if there are any items being sold in the US or via US websites that won’t post to Australia, you can place your order via Price USA; they’ll give you a quote for shipping and their US agent will purchase the item and post it to you, much like an American ‘friend’ who charges you 5% for the service (which you’d probably have to pay an actual friend in the form of a nice thank-you/Christmas gift anyway).
So I decided to purchase this (Sony 9-inch with 6-hour playback - first player shown above); and filled in all the necessary details using the standard online form provided on their website. Within two hours I was sent a quote for A$264.47 including the service charge and shipping via FedEx (you can pick which shipping method you want, by the way – I chose FedEx because time was obviously of the essence and also it was only about $6 more expensive than the next option). I then paid via direct bank transfer (after a long mental toss-up between direct banking and Paypal, which is obviously more secure but for which you’ll be charged a premium).
The payment transaction took place on 04/11/2009. My order was processed the same day by their USA agent and I was e-mailed as such.
On 13/11/2009, I was sent a FedEx tracking number for my package.
And my item arrived today (17/11/2009)!
So altogether, a turnaround time of 13 days (just under 2 weeks!).
This is particularly impressive when you consider that I also placed a direct book order to Amazon on the 1st of November, paid for expedited shipping (which is the next most expensive option), and that also arrived today. Total turnaround time: 17 days.
Next post will be yummy I promise – a chilli oil extravaganza at Hutong!
Thanks for great write up of your experience. I am always glad to hear my customers are happy with my service :)
ReplyDeleteCarolina
sounds like a pretty nifty and reliable service!
ReplyDeleteWhat an awesome service! Will have to keep it in mind for next time!
ReplyDeleteJust a question though, will your dad have trouble charging the portable DVD player since it will most probably come with a US plug which runs on a different voltage to Australia?
@Carolina: No worries!
ReplyDelete@Maria: It is - let me know if you try it! This opens up a whole new world of shopping possibilities for me =op
@Rilsta: Girl, I didn't even think of that until you said it! But I just spoke to my mum, and apprently my dad's got one of those universal travelling adaptors for all plugs so all's good! =o) As it is, we usually use adaptors for most of the Malaysian appliances we've brought to Oz - stuff is a lot cheaper there, even the authentics branded ones!